Customer results

Real teams. Measured outcomes.

Six organizations, the same method: put the bottleneck in dollars, release the agent that fits, and verify the recovery against the baseline. Some studies are published without a name, under a confidentiality agreement with each client.

Across the six studies below

US$ 36M+

in losses identified and quantified

across the six studies below, last 4 months

3,000+

flow signals analyzed per quarter

each with team, cause and cost where it applies

13

agent plans executed

with recoveries verified against the baseline

Figures come from each client's own platform and were measured against their own baseline — they are not projections of ours.

The studies

What changed, and by how much

Holon Software

Software consultancy · Argentina · public and private sector projects

Verified recovery

From alerts nobody processes to 10 agent plans executed in 60 days

Instead of stacking up another report, this team chose to have every signal end in action: the agents set up review guardrails, rebalanced the load across reviewers, and gave every stalled task an owner, a ticket and a watcher. The first recoveries are already verified against the baseline: the flagged items came out of risk and Avg WIP Age held. The follow-up that used to eat the leads' time in every daily now runs on its own.

10

agent plans in 60 days

6 completed · 4 active

2

verified recoveries

against the baseline, automatically

US$ 2.4M

in quantified opportunities

79 unique findings with a cost attached

Verified by the Loop Closure agent · platform data April–August 2026

Payments fintech

Colombia · 100+ people in technology

Guardrails live

Shielded its deployment pipeline in 24 hours, while the curves were only starting to move

The platform flagged an early trend across two delivery metrics on a single service, before it reached production. The team reacted the way few do: the same day, it turned on the preventive alerts the agent proposed and rebalanced the service's load with its engineering lead. From signal to executed plan: 24 hours — the kind of decision that in most organizations waits for the quarterly committee.

24 h

from detection to executed plan

delivery guardrails live

985

signals analyzed per quarter

each with a cause and an owner

US$ 14.3M

in quantified opportunities

267 unique findings with a cost attached

Plan completed on August 10, 2026 · logged in Loop Closure

Fintech infrastructure

LatAm · 250+ AI users

Governed AI

Got ahead of the board's question: put all of its AI adoption under governance and measurement

Before anyone asked for it, this team decided to measure its real AI adoption — not the seats it pays for, but every identity active in its tools. The result: adoption was more than double what was on the books, and today it is fully governed — sessions, tokens and cost per team. In the same move it built its delivery baseline: 1,066 flow signals per quarter, with the dominant bottleneck quantified team by team.

2.5×

the real AI adoption vs what was on the books

now 100% measured and governed

US$ 13.4M

in quantified opportunities

179 unique findings with a cost attached

1,066

signals per quarter

the highest volume in the base

Harness diagnosis completed July 2026 · AI governance live

Energy company

LatAm · product and software team

Agent in operation

Cut a ~US$23,700/month rework loop with two agent guardrails

The engine detected a rework pattern — tickets bouncing between states — and quantified it: ~US$23,700/month. Rather than debate it in a retro, the team let the agent act: guardrail alert set up, flow capped with the lead, and the same play repeated three weeks earlier on another handoff pattern. Two plans completed, two guardrails live, zero committees.

2

agent guardrails live

plans completed in July 2026

US$ 23,700

per month, the loop quantified

and stopped with a guardrail

3

weeks between one pattern and the next

same method, no new project

Plans completed July 22 and 30, 2026 · logged in Loop Closure

Gauss Control

Fatigue and safety management · client since 2025

Early warning

Second season: from cutting lead time 37% to operating in preventive mode

Gauss had already cut its change lead time 37% with Leanmote — the before/after study we published in 2025. The new stage is one of maturity: today the team operates with ~106 early warnings per quarter — cycle time, WIP, rework, pickup — that flag a problem before any metric drifts, each with its dollar value so priorities need no debate.

37%

less change lead time

the original study, measured before/after

106

early warnings per quarter

the problem surfaces before the metric drifts

US$ 2M

in prioritized opportunities

65 unique findings with a cost attached

Original 2025 study + platform data April–August 2026

Digital payments

Chile · AI adoption across the whole team

Capacity in dollars

Turned overload into a capacity decision with dollars on the table

"We're overloaded" stopped being a feeling: the diagnosis put the dominant pattern — excess WIP and concentrated capacity — into concrete numbers, with every finding quantified in dollars. With that, the capacity conversation moved from anecdote to data: which queues to cap, which batches to shrink, and what each decision is worth. In parallel, the whole team uses AI and all of that adoption is measured and governed, session by session.

100%

of the team on governed AI

35 active users, measured

US$ 3.9M

in quantified opportunities

48 unique findings with a cost attached

192

signals analyzed per quarter

each with a cause and an amount

Platform data April–August 2026 · AI governance live

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